We are looking for Pharmacy Technician candidates for a project delivered through Mercor.
What you'll do
- Answer medication-related clinical questions using patient context, source materials, and labelling guidelines.
- Review AI-generated responses for clinical accuracy, safety, clarity, completeness, and evidence support.
- Correct inaccurate or incomplete responses and provide structured annotations and written feedback.
- Identify and escalate cases involving insufficient evidence, conflicting guidance, unclear clinical context, or patient safety concerns.
- Apply project rubrics and quality standards consistently while participating in calibration and feedback sessions.
What you need
- Certified Pharmacy Technician (CPhT) or equivalent pharmacy technician experience.
- Hands-on experience with medications, prescriptions, pharmacy operations, and prior authorisation workflows.
- Strong understanding of medication safety, drug interactions, and pharmacy best practices.
- Excellent written communication skills and strong attention to detail.
- Comfortable following structured annotation guidelines.
Nice to have
- Prior authorisation or speciality pharmacy experience.
- Medication access programs experience.
- Experience with Epic, Cerner, or other electronic health record (EHR) systems.
- Clinical quality assurance experience.
- AI evaluation, clinical content review, or healthcare data annotation experience.
- 340B or medication assistance programs experience.
Who you work with
Project and contracting process: Mercor. Applications continue on the provider's website.